Privacy Policy

Introduction

Welcome to Kitipay. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Full name and contact information
• Email address and phone number
• Bank account and payment information
• Government-issued identification for KYC compliance
• Transaction history and payment records

Usage Information

We automatically collect certain information when you use our services:

• Device information and unique identifiers
• IP address and location data
• App usage patterns and preferences
• Log data and error reports

How We Use Your Information

We use the collected information for various purposes, including:

• Processing transactions and payments
• Verifying your identity and preventing fraud
• Providing customer support and responding to inquiries
• Improving our services and user experience
• Complying with legal and regulatory requirements
• Sending important notifications about your account

Data Security

We implement industry-standard security measures to protect your personal information, including:

• 256-bit end-to-end encryption for all transactions
• Secure data storage with regular backups
• Multi-factor authentication options
• Regular security audits and vulnerability assessments
• Compliance with PCI DSS standards for payment processing

Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors and financial institutions to complete transactions
• Service providers who assist in our operations
• Government authorities when required by law
• Third parties with your explicit consent

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where applicable

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your device preferences.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@kitipay.com
Support: support@kitipay.com